Widgets Magazine

That Personal Touch

Over the course of the past year my job has changed and my new position involves leading a team of programmers for Innovad as well as doing some selling. In that time my travel schedule has ramped up and I have found myself at a number of AV industry leadership conferences. The InfoComm Executive Conference, the NSCA BLC, and the CI Summit have all been great in their own way. The one overarching theme has been how you treat people.
The Golden Rule
“Do unto others as you would have them do unto you.” This is a foundational teaching from my childhood and one that I try to live daily. Sometimes I fail miserably and have hurt people in my failings. For that I am genuinely sorry. However, it is not the failure that makes the person, it is the getting back up and trying again. You are not going to be a perfect manager, sales person, tech, or rep. That is not to say you shouldn’t try. Treat others, each other, as human beings and as valuable resources. Everyone out there knows more than you do about something and you can learn from them as they learn from you.
Reach out
For an introvert like myself, this is difficult. Reaching out to others shows you are interested in them, not just what you can get out of them. A number of attendees at the NSCA BLC wrote pieces on how to do this. One of the biggest take aways was the Thank You note. John Greene from Advanced AV related a story of how he and Cory Schaeffer of Listen Technologies connected over 20 years ago due to a Thank You note from accounting. It really is the small things, folks.
Everybody Wins
During a recent informal conversation of AVNation staff I was explaining my overall philosophy on media, sponsorships, and the industry. A newer member of our team looked at me and commented, “you just want everyone to win, don’t you?” I really do. AVNation has a number of connections with various media outlets, manufacturers, integrators, and rep firms. Sure we have our detractors and those who think of us in a less-than-positive light. But, yeah, I’m naive enough to believe that we can all help each other out and all win in our own way.
So, let’s try to be kind, to be supportive, and to listen to one another. I am never the smartest person in the room for a reason, I love learning from others. Just so you know, you’re not the smartest person in the room either. Take the time to find out what the other person is interested in, passionate about, and is an expert on. You may learn something and that is a great thing.
Thank you for taking the time to read my blog. Have a great week.

About Author

Tim Albright is the founder of AVNation and is the driving force behind the AVNation network. He carries the InfoComm CTS, a B.S. from Greenville College and is pursuing an M.S. in Mass Communications from Southern Illinois University at Edwardsville. When not steering the AVNation ship, Tim has spent his career designing systems for churches both large and small, Fortune 500 companies, and education facilities.

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