Project sales and management software developer Jetbuilt announced the addition of Service, the new module providing everything one would need from a service application. Service will be unveiled at InfoComm Las Vegas, June 8-10, where Jetbuilt is exhibiting at booth N663.
“The Jetbuilt community has been requesting this functionality for a long time,” remarked Paul Dexter, Jetbuilt Founder and CEO. “But first we needed to build everything that an efficient Service module relies on, including a fully developed sales platform, CRM, project management, and asset tracking. These all tie into a highly effective and, in many ways, automated service module.”
Service integrates with Jetbuilt’s existing asset tracking by giving end users the ability to scan a QR code on the back of an item that is malfunctioning. This creates a service case with a flag to contact the client for additional details and schedule service.
Whether a case is submitted from an end user or through the front office, details about the project can be accessed, including if a support package is attached, if the project is under an initial warranty, and what related equipment is part of that original installation.
The addition of Service rounds out Jetbuilt’s offerings as a comprehensive and robust project solution. Those who have not looked at Jetbuilt in a while may not be aware of how the platform has grown to provide effective functionality and powerful solutions for all aspects of a project from beginning to end.
Those solutions include Funnel, which tracks leads and helps turn prospects into clients. Stock tracks inventory from warehouse to installation. Install manages tasks and installation time, while JEL, the Jetbuilt Engineering Lab, provides engineering services, such as CAD and Revit drawings, 3D renderings, and more.
For more information on Jetbuilt, please visit Jetbuilt.com.