Enterprise Connect, a North American conference and exhibition for enterprise communications and customer experience, brings IT decision-makers, vendors, analysts, and consultants together to discuss central issues.
Enterprise Connect is a leading conference and exhibition showcasing innovative products and services for enterprise communications and customer experience (CX) strategies.
Attendees can explore a wide range of technologies and solutions in one location, helping IT professionals make informed purchasing decisions to improve communication, collaboration, and CX strategies.
Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience, will feature hundreds of innovative products and services in the Expo Hall. View the complete list of sponsors and exhibitors here. The technologies help IT professionals improve communication, collaboration and CX strategies. Enterprise Connect 2024 takes place March 25-28, 2024 at the Gaylord Palms in Orlando, FL and digitally. Register here.
“Our Expo Hall is the only place to find the enterprise communications and customer experience providers displaying their solutions in one location. Attendees will have the opportunity to see the hundreds of innovative products and service available to ensure they make the best purchasing decisions to improve their communication, collaboration, and CX strategies,” said Eric Krapf, General Manager, Enterprise Connect.
Enterprise Connect 2024 Exhibitor News
- 911 Secure, Booth #2134: Introducing SENTRY™ Cloud Enterprise, SENTRY™ Gatekeeper 5.0 and additional phone alerting enhancing and revolutionizing emergency response capabilities. Experience cutting-edge technology ensuring rapid emergency alerts. Stay ahead with 911 Secure’s innovative solutions, safeguarding lives and enterprise like never before. Stop by booth #2134 for a full demo of our new products.
- 9Line Software, Booth #2226: Visit Booth 2226 to learn how 9Line’s integrations for Microsoft Teams, Cisco UCM, and BroadWorks, enable organizations to achieve Kari’s Law and Ray Baum’s Actcompliance. Features such as No DID’s Required, Single Sign-On, and APIs are available giving organizations greater value at a fraction of the cost.
- Afiniti, Booth #1311: Afiniti is a CX AI pioneer, delivering measurable business outcomes for Fortune 500 companies since 2006. We are excited to announce the launch of our new CX AI Optimization solution, with guaranteed ROI. Visit booth 1311 to meet our product and sales teams for a demo.
- Amelia, Booth #212: At Enterprise Connect 2024, Amelia will showcase the latest version of its Conversational AI platform. This version leverages both deterministic and generative AI capabilities, which allows enterprises to deploy customer care virtual agents that provide the most effective resolutions to users’ informational and transactional requests.
- ASC Technologies, Booth #522: ASC will feature Recording Insights, its AI-powered native compliance recording and analytics Teams app, allowing customers in regulated industries to efficiently adopt Teams for external communication while staying compliant with regulatory requirements such as MiFID II, GDPR, and Dodd Frank – supporting all Teams phone options and captures all Teams channels.
- AudioCodes, Booth #826: AudioCodes adds support for digital customer experience interactions in Voca Conversational Interaction Center (CIC) its contact center solution certified for Microsoft Teams. The new omnichannel experience for Voca CIC allows enterprises to provide a consistent and integrated customer experience across email, webchat, and voice channels.
- AVANT, Booth #227: AVANT will debut the 2024 State of Disruption Report to end customers. Based on a survey of 500+ technology decision-makers, the report enables enterprise technology leaders to compare themselves with their digital twins and see how they are progressing in their digital evolution vs. peers and potential competitors.
- AVer Information Inc. USA, Booth #1226: Ideal for medium to large rooms, AVer’s FONE700 is a ceiling speakerphone system featuring a full duplex acoustic system. Featuring three directional and eighteen omnidirectional microphones, the FONE700 captures voices from every corner of the room. Its versatile connectivity options seamlessly integrate with a multitude of video conferencing setups.
- Avocor, Booth #705: Avocor will show its latest collaborative communication solutions, including the US debut of modular direct view LED display the Avocor X Series, plus its range of Google Series One hardware solutions featuring whiteboarding software, Lucid. Workplace solutions developed with strategic partners Logitech and RiseVision will also be on show.
- AVOXI, Booth #2122: Delivering a new generation of international cloud voice solutions, AVOXI enables seamless global connections. With extensive number coverage, plus a voice distribution platform and software, AVOXI supports over 5000 clients. Led by global voice experts, AVOXI ensures the highest service level anytime and anywhere.
- AWS,Booth #1807: Unleash the power of generative AI with AWS to modernize your business and customer experience. Visit the AWS booth and presentations to learn about how generative AI can help you in business transformation, customer service, employee productivity, SaaS application security, and cost optimization.
- Barco, Booth #1118: Global leader in collaboration technology, Barco, launches the ClickShare Bar, a premium all-in-one video bar for wireless conferencing. Boosting the renowned ClickShare experience with high-quality audio and video capabilities integrated into one powerful device and bringing ease of installation, a reduced total cost of ownership and unparalleled flexibility.
- CallCabinet, Booth #406: CallCabinet unveils the next evolution of AI-driven Conversation Analytics. The fortified integration of generative AI, optimized interface, and expanded customization, now equips companies to align analytics with specific strategic core objectives, heightened efficiency, and engagement with intuitive data across departments.
- ClearOne, Booth #634: ClearOne announces the VERSA Lite BMA 360D, featuring its award winning flagship mic array the BMA 360D. Also included is the VERSA USB 22D Dante to USB adapter, which will allow company IT departments to easily configure and manage the BMA360D through their network as no DSP mixer is required.
- DIDWW, Booth #1829: As a global provider of voice and SMS solutions, DIDWW will be showcasing the latest advancements in its innovative cloud communication services. Stop by and learn about DIDWW’s extensive coverage of virtual phone numbers, cloud-based business PBX, and useful integrations with Genesys, Amazon, Zapier, and other platforms.
- Deepgram, Booth #1029: Deepgram launches Aura Text-to-speech for Conversational AI. With Aura, companies can build production-grade, secure, and real-time voice AI applications, from AI agents to IVRs, at scale. Text-to-speech that checks all the boxes: Lightning-fast: less than 250 ms latency; High quality: natural tone, rhythm, and emotion; and Scalable: Cost-effective for high-throughput applications.
- eGain Corporation, Booth #412: eGain will demonstrate how its top-rated AI knowledge platform—the eGain Knowledge Hub—reduces the cost of service while elevating CX and AX (agent experience). The eGain Knowledge Hubleverages generative AI to deliver quick business value at scale, with radical task automation for knowledge authors, agents, and analysts.
- GoTo, Booth #1310: GoTo, the company making IT and business communications easy, is announcing 60+ new product updates for GoTo Connect, GoTo Resolve, LogMeIn Rescue and more. These innovations, including transformative AI developments, empower businesses to run efficiently with the essential tools needed to support their customers and employees.
- HP | Poly, Hybrid Systems, Booth #611: HP |Poly is redefining the hybrid work experience with productivity and collaboration tools designed for the future of work, including its suite of innovative video conferencing solutions featuring DirectorAI smart camera technology: The Poly Studio E360Center-of-Table Camera, Poly Studio E60 Camera, and Poly Studio V52 Premium USB Video Bar.
- Huddly, Booth #313: Experience the future of hybrid meetings with Huddly. Our AI cameras offer premium video and engaging experiences for all meeting spaces. Explore new features like speaker mode on Huddly Crew and Gallery View on Huddly L1. Hear about exciting updates coming to Huddly IQ. Book your meeting today.
- Intratem, Booth #1834: Intratem, a leading Mobility Lifecycle Management company, debuts at the Enterprise Connect 2024 conference. The event underscores Intratem’s commitment to revolutionizing mobile management solutions for its clients. Visit Intratem at their booth to learn how proactive cost optimization and full lifecycle management can save time and money.
- Jabra, Booth #600: Jabra, a global leader in audio, video and collaboration solutions, will highlight new innovations including Jabra+ for Admins, a cloud-based software platform for remote meeting room management, and AI-powered experiences for Jabra PanaCast 50 and Jabra PanaCast 50 Video Bar System, including the new Intelligent Meeting Space feature.
- LeapXpert, Booth #1004: LeapXpert is launching Maxen™, a patented enterprise application for Communication Intelligence. Maxen leverages GenAI to improve relationship managers’ productivity and enrich their communications with clients by providing recommendations for impactful message topics and content, live summaries and other collaborative insights of client communications, and more.
- livepro, Booth 312: livepro launches LightspeedAI, a revolutionary AI tool seamlessly integrated into its Knowledge Management System. It accelerates document migration, saving time and resources for contact centers. Key features include time-efficient migration, automated content mapping, and instant knowledge retrieval. CEO Brad Shaw praises LightspeedAI’s innovation, enhancing contact center operations and customer experiences.
- MiaRec, Booth #601:MiaRec (booth #601) will unveil Generative AI-powered Automated Coaching feature, as part of their extensive AI-driven Conversation Intelligence and Automated Quality Management Solutions for contact centers.
- Motus, Booth #434: Motus Mobilize is the ultimate solution for your company’s mobility challenges. Offering a comprehensive platform, Motus empowers businesses to optimize mobile workforce management, increase productivity, and reduce costs. Stop by Booth #434 to explore the future of mobility management.
- Neat, Booth #1419: Neat will announce powerful new capabilities for Neat Pulse, its management and premium support offering that gives customers complete control over their device deployment. Neat is expanding the power and breadth of Neat Pulse to deliver greater value to customers with simpler, more effective device management.
- Nectar Services Corp., Booth #629: Nectar is announcing the expansion of our partnership with Swampfox Technologies. They are including the rest of Nectar’s Digital Experience Platform as part of their managed services offering along with the ongoing use of Nectar’s CX Assurance that they use daily to monitor their customer’s IVR and Callback systems.
- NexGen Technologies, LLC,Booth #1701: NexGen Contact Solutions advances CCaaS and BPO performance and requirements, while NexGen Virtual Office transforms how firms build community, culture and collaboration through 3-D custom digital workplace environments. You can find NexGen in the WebEx App Hub or by visiting nexgencontactsolutions.com or nexgenvirtualoffice.com.
- NobelBiz, Booth #2208: Join us at Enterprise Connect and engage with our team on the practical applications of CCaaS, OMNI+, and Hybrid Dialing. We’ll discuss real-world examples of enhancing customer interactions, CX, EX, and achieving better results within compliance frameworks tailored to your needs and goals.
- OpenFin, Booth #1201: The largest enterprises use OpenFin’s software to help their teams work smarter, faster, and more effectively. OpenFin unifies your existing contact center applications and empowers your agents to provide better customer experiences by spending less time finding information across different apps and more on delivering service. Today, OpenFin technology is deployed to over 4,000 institutions worldwide.
- QuestBlue, Booth #1101: Visit us at booth #1101 to explore our latest innovations, network with our team, and discover how QuestBlue is shaping the future of communication technology. Don’t miss the opportunity to connect with us.
- Resource Software International Ltd. (RSI), Booth #2019: RSI will be announcing and demonstrating its Shadow Agent integration that extends the functionality of cloud communication systems including RingCentral, Zoom and Webex by Cisco. Shadow Agent adds call center functionality to unified communication platforms without layering on additional CX licenses. Visit us at Booth 2019.
- RingCentral, Booth #1819: RingCentral will make new product announcements that showcase the power of AI in augmenting business communications, driving deeper customer engagement, and enabling workforces to reach new heights. RingCentral is a pioneer in cloud business communications, and with new innovation in AI, is transforming employee and customer interactions into a powerful source of invaluable insights and unprecedented efficiency.
- Shure, Booth #429: Shure is thrilled to announce the new Microflex®Wireless neXt 2 (MXW neXt 2) Microphone System is Certified for Microsoft Teams. Certifying the boundary microphone configuration signifies compatibility and reliability of the MXW neXt 2 with Microsoft Teams, providing users with exceptional audio quality in hybrid teaching and conferencing environments.
- Sinch, Booth #901: Sinch directly powers meaningful connections between people and businesses through its Customer Communications Cloud. With unmatched reliability and simplicity more than 150k businesses worldwide rely on Sinch’s global Super Network to engage with their customers. Key products – like voice, messaging, and email solutions – will be demonstrated at Booth #901.
- Smarsh, Booth #2023: Smarsh enables companies to transform oversight into foresight by surfacing business-critical signals in more than 80 digital communications channels. Regulated organizations rely upon Smarsh’s portfolio of cloud-native digital communications capture, retention, and oversight solutions to help them identify risks within their communications data before those risks become fines or headlines.
- Theta Lake, Booth #2026: Theta Lake announces new integrations for RingCX, Webex Calling, Miro Whiteboard, Zoom Whiteboard, and Zoom Compliance Manager powered by Theta Lake. These enhancements provide comprehensive compliance coverage for unified communication platforms, addressing the challenges faced by regulated industries. Theta Lake’s AI-powered solutions ensure secure and compliant collaboration across various communication modalities.
- Vyopta, Booth #602: See how Vyopta, the leader in digital user experience management for collaboration, transforms how organizations deliver exceptional collaboration experiences and optimizes their technology and real estate investments. Vyopta’s VP of product will participate in a session on “Finding the Hidden Value in Your Collaboration Data.”
- Yealink, Booth #1411: This year, we are excited to showcase our latest AI-enhanced solutions, poised to redefine innovation in the workspace. From high-quality video conferencing to cuing-edge collaboration headsets, our full range of Microsoft and Zoom solutions based on AI innovation are crafted to enhance your every meeting experience in the era of hybrid work.
- Zoom, Booth #407: Zoom’s platformdelivers limitless human connection, making collaboration easier, more intelligent, and more dynamic. The company will highlight AI, employee experience, and customer experience innovations to help reimagine teamwork and strengthen customer relationships in the Product Announcement Theater on March 26 at 3:30 p.m.
