Crestron’s Modern Work Summit brought together industry leaders and experts to discuss the latest trends and innovations shaping the future of the workplace. Among the key topics explored was the increasing role of artificial intelligence (AI) in transforming how we work and interact with technology. The summit provided valuable insights into how AI in AV is being integrated into various aspects of the modern workplace, from video and audio to natural language processing and productivity.
Modern Work AI
One of the standout presentations was delivered by Nicole England from Intel, who emphasized that we are at the dawn of an age where AI is everywhere. She highlighted the convergence of AI in our work and homes, with the PC becoming our digital meeting space, connecting us to content and colleagues. England also discussed the three pillars of AI: reactive, predictive, and generative, and how AI is moving from being a personal assistant to a personal agent.
The summit also featured a thought-provoking discussion from Andy Ellis on the challenges and benefits of setting up a modern workplace. Ellis emphasized the importance of giving employees choices and using AI to enhance their experience without being intrusive. They also highlighted the potential of AI in AV to detect trends in working habits, consumption data, and preferences over time, allowing for continuous improvement of the workplace.
Leveraging AI in AV
Dave Hatz, Kelby Green, and Dan Noulett sat down for a discussion about reinventing the modern office. The panel talked about the importance of focusing on outcomes rather than just technology. Organizations need to identify their unacceptable losses and work towards mitigating them. The panel also discussed three key opportunities for AI in the workplace: providing technical power to non-technical users, enabling personalization, and leveraging sensors everywhere. To succeed in implementing AI in AV, the panelists stressed the importance of clarifying outcomes, engaging specialists, and not waiting for perfection.
Craig Durr from Futurum emphasized that people go to the office for collaboration, concentration, socialization, and learning. He argued that AI in AV will work best in the workspace when it’s not seen, seamlessly integrating into the background to support these activities. Durr also shared insights on how to make hybrid work effective, including recognizing the limitations of a “set and forget” approach, teaming up with HR, facilities, and corporate real estate, and utilizing hybrid work as a tool to support corporate goals rather than making it a goal in itself.
Meryn Corrigan from Microsoft highlighted the aspects of her company’s innovations. Term AI is not just a theory for the software giant. With Copilot, they are introducing tools to take notes, make meeting equity a reality, and leverage some AI in AV tools to make meetings better. Corrigan said Microsoft has released over 100 advancements and updates leveraging AI and looks to add more to the capabilities.
AI in AV work
Throughout the summit, it became clear that AI is not just a buzzword but a transformative force that is already reshaping the modern workplace. As organizations navigate the challenges and opportunities presented by hybrid work and the ever-evolving technology landscape, embracing AI will be crucial to creating a more efficient, personalized, and engaging work environment.
Crestron’s Modern Work Summit provided a platform for industry leaders to share their experiences, insights, and strategies for harnessing the power of AI in the workplace. As we move forward, it’s evident that the successful integration of AI will be a key differentiator for organizations looking to thrive in the future of work. By staying at the forefront of these developments and collaborating with partners like Crestron, companies can create workspaces that not only support their employees’ needs but also drive innovation and growth in the years to come.
