From Hardware Headaches to Cloud Nine: Utelogy Wows ISE 2025

At ISE 2025, Tim Albright sat down with Jonathan Mangnall from Utelogy to discuss the evolution of their service management solutions. Having known each other for over a decade, Jonathan shared how Utelogy has transformed its Tech Tool, moving from on-premise to a cloud-based solution. This shift marks a significant game-changer, allowing businesses to remotely monitor, troubleshoot, and even update AV systems worldwide, reducing downtime and costs.

The discussion delved into the growing integration of AV and IT, highlighting the IT department’s increasingly critical role in ensuring the uptime of conference rooms and classrooms. With tools like centralized dashboards and automated remediation scripts, Utelogy is helping bring AV systems in line with IT expectations for reliability and performance.

To learn more about Utelogy’s innovative approach to AV service management, head to Utelogy. Stay tuned to AVNation for more insights from ISE 2025.