Hindsight Is 2020Before this conversation even happened, someone had to drop out and Frank’s computer tried to restart itself. If that isn’t fitting of 2020’s aura, then nothing might be. But we will endeavor today to discuss the last year and the biggest impacts that have been made for the commercial side of the AV industry. Joining us is SCN Content Director Megan Dutta, AV Manager for Henderson Engineers Erica Williams and host of our own IT Factor show Frank Padikkala. We go through the stories of this year and then look to what 2021 might hold for us.