Once again an audiovisual manufacturer is the subject of a hacking article on a tech press website. This time Crestron was featured during a Def Con session on hacking the control company’s products. Crestron had already fixed the exploit with a firmware update but it gives us the chance to talk about best practices in AV security. Our panel also discusses the benefits of regional and local experience centers. Plus ideas to get more AVIXA APEx certified commercial integrators.