Tuesday, March 19, 2024
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Customer service

Daily Download Thursday January 26, 2023

Robocalls, virtual assistants and other automatic customer support is becoming more prevalent, but is it actually helpful?

The AV Profession 57: Streams

Looking at how to serve the internal customers within your business.

The Eight Great Pillars Of Effective Customer Service

The eight areas to really up your customer service experience

Datapath launches Premium Service package

Premium Service is available for all Datapath VSN and iolite video wall controllers, X-Series multi-display controllers, and WallControl 10 software Datapath has unveiled aa new Premium Service package for its customers across the world. The new Premium Service further adds...

Daily Download Friday January 31, 2020

Live chat services can be a great way for integrators to interact with their customers and clients. But is it essential for every business?

ResiWeek 206: What’s Real Now

What's coming out of CES 2020, when it's time to reboot your referral program, and the value of listening before selling.

Integrated customer support from Support.com and InstallerNet

Partnership between Support.com and InstallerNet provides network of customer support technicians.

Daily Download January 16, 2019

What integrators can do for their clients in the event of extreme weather conditions.

The AV Profession 10: Never Lose a Customer

Our talk with author Joey Coleman about his brand new book on how audiovisual integrators can increase customer retention, referrals, and marketing to your current client base.

AVWeek Episode 275: We Value You

AVI-SPL has completed the purchase of Anderson AV. SCN publishes their annual Top 50 integrators. Why would you not want to be on the list? We also look at how to keep customers happy. Video available below Host: Tim Albright Guests: ...
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Latest News

StreamGuys Launches Next-Gen RevenueStream Subscription Service

StreamGuys is showcasing a modernized version of its RevenueStream service at NAB Show 2024, designed to help broadcasters and live events companies tap into audience subscription revenue.
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